Privacy Policy

1. Introduction

HAKKILO SAS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Company information and billing details
  • Account credentials and preferences
  • Communication records and support interactions

Usage Information

  • Platform usage data and analytics
  • Device information and IP addresses
  • Cookies and similar tracking technologies
  • Log files and error reports

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and manage your account
  • Communicate with you about our services
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • With trusted service providers who assist our operations
  • In case of business transfers or mergers
  • To protect our rights and prevent fraud

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your personal data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@hakkilo.com
Address: HAKKILO SAS, 8 rue Noel Ballay, Paris
Phone: +33 6 05 98 49 44

Last updated: 1/30/2026